Their investigation identified up to 19 trackers and different monitoring tools, some of which could make it possible to reconstruct a work session in video form.
These service providers carry out missions paid by the task, consisting in particular of evaluating, comparing or correcting the responses produced by artificial intelligence.
This includes providing identification and images of their faces, sometimes multiple times, on their own computers.
The signatories of the complaint also point out the lack of response to certain requests for access to information held on them.
The plaintiffs denounce the use of digital surveillance devices, called “trackers”, likely to collect information on their professional activity.
The Noyb association is calling on the authorities to investigate Scale AI's practices and consider sanctions against the company.
The American company explains for its part that these identity documents and facial images are used to verify the identity of contributors and to secure their accounts.
Beyond this procedure, the case raises the question of the limit of the control that digital platforms can exercise over the activity of independent workers.