Mac sales rose 27% in the quarter to $10.7 billion, another record. iPad sales fell 10%. Sales of wearables, including headphones and the Watch, fell 7%.
Executives did not mention any Duo problems on a call with financial analysts about the latest results.
Rising demand for memory has pushed storage prices higher for companies including Apple.
Apple’s new chief said the company is working to get its foldable iPhone to more buyers after the $1,999 handset sold out shortly after launch just over a week ago. Kahn said most Apple devices still face supply limits, driven in part by trouble obtaining enough microprocessors made on “advanced nodes.” Those constraints are expected to last into next year and to hit iPads and Macs especially hard.
Some customers have reported cracked screens. Last week Apple said it would replace phones affected by a fault that caused a “small number” of the new devices to crack along the inside fold. Apple has said throughout the year that iPhone sales were surging even as it warned that key parts for the iPhone, Macs and iPads were scarce enough to weigh on sales.
On Monday the company said that over the past year it sold more iPhones worldwide than ever before. “At this time, it’s really hard to predict when supply and demand will be in balance,” Kahn said on that call.